1. Are you a manufacturer or a trading company?
We are a distinguished manufacturer with over two decades of unparalleled expertise in crafting state-of-the-art sheet metalworking equipment.
2. Where is your company located?
Nestled in the dynamic city of Ma'anshan, Anhui Province, China, our strategic location is 360 kilometers from Shanghai Pudong International Airport (PVG) and a mere 35-kilometer, 30-minute drive from Nanjing Lukou International Airport (NKG).
3 . How long does it take to deliver the machine?
Our standard delivery timeline is an efficient 30 days. For non-standard, customized machines, anticipate a slightly extended lead time, never exceeding 50 days, ensuring we meet your tailored needs with precision.
4 . What is your acceptable payment?
We embrace flexibility with our payment methods, accepting both T/T and L/C, requiring just a 30% deposit upfront and the remaining 70% before delivery. For our valued special clients, we offer even more adaptable payment options to cater to your needs.
5. What is your warranty period?
Our machines are backed by a solid one-year warranty for standard models, and for non-standard versions, we extend this peace of mind to 2-3 years. We encourage you to confirm the precise warranty details with our knowledgeable sales team before making your purchase.
6. What services are included during the warranty period?
During the warranty period, relish the peace of mind with our complimentary replacement parts service, covering everything except items naturally subject to wear and tear.
7. Do you accept OEM customization?
Absolutely! We proudly offer OEM customization services, allowing for tailored modifications to appearance, color, configuration, and more. Please note that such bespoke machines may come with a slight price adjustment. For a detailed discussion, reach out to our expert sales team.
8. How are your machine tools packaged?
For maximum protection during oceanic shipping, our machine tools are expertly loaded directly into containers. They are meticulously secured with strong steel wires, ensuring zero movement or damage during transit. We guarantee no other items will share the container with your machine tool, so it arrives in impeccable condition.